Our client, Quayport are looking for a proactive, organised, ambitious and detail-oriented Business Support Officer to join our growing fiduciary business. This role combines operational duties, broader business administration responsibilities and marketing coordination. Working closely with the Senior Management Team in a support function to ensure operational matters and procedures are delivered efficiently, accurately, and on time.
This is a versatile position suited to someone who thrives in a dynamic environment, enjoys improving processes, and is eager to contribute to both the effectiveness and growth of the company. The role offers part-time or flexible working hours for the right candidate.
Key Responsibilities:
Business Support:
- Provide high-level administrative support to the Board of Directors, including meeting coordination, board agendas/packs, and tracking of subsequent action items.
- Assist with general business operations, research, reporting, and internal process improvements.
- Act as a communication bridge between internal teams and external parties where appropriate.
Marketing and Communications Support:
- Support marketing activities, brand development and media management.
- Prepare and update marketing materials, enquiry documents, and website content.
- Collaborate with third-party providers on content projects to ensure consistent and professional messaging.
Project Support:
- Contribute to projects focused on operational efficiency and modernisation, including the adoption of new technologies or tools.
- Help streamline internal procedures and documentation practices.
- Identify opportunities for continuous improvement and proactively recommend solutions.
Qualifications and Skills:
- Excellent attention to detail and a methodical approach to task management.
- Strong communication and interpersonal skills, with the ability to liaise across departments.
- Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook); experience with CRM and document management systems is a plus.
- Comfortable managing multiple tasks and working independently in a fast-evolving environment.
- A problem-solver who takes ownership and is willing to improve how things are done.
Desirable Experience:
- At least 2 years’ experience in administration, business support and marketing coordination – ideally within a fiduciary, legal, or professional services environment.
- Knowledge of fiduciary or financial services.
- Exposure to digital marketing, branding, or content management.
- Familiarity with project coordination or internal audit support.
Key Attributes:
- Detail-Oriented: Committed to accuracy and thoroughness.
- Discretion: Handles sensitive matters confidentially and with professionalism, including issues on behalf of Directors that are not for wider business or public knowledge.
- Proactive: Able to anticipate needs and take initiative.
- Organised: Skilled in prioritising tasks and maintaining structure.
- Collaborative: Enjoys working with cross-functional teams.
- Solution-Focused: Seeks out improvements and efficiencies.
- Initiative: Able to produce ideas and to find solutions.
Working Arrangements:
- Part-time or flexible hours available.
- Competitive salary based on experience and scope of role.
This role is ideal for someone looking to take the next step in a business support career, with a broader strategic involvement in marketing and operations. If you are a team-oriented professional with a strong eye for detail and a passion for improvement, we’d love to hear from you.
For applications or further information please email: [email protected]