The leading provider of outsourced human resources and payroll services in the Channel Islands. Regardless of size or sector, we have the knowledge and resources to provide your business with everything it needs to ensure compliance with employment legislation and best practice by offering pro-active advice, practical support and a professional approach.
We offer an experienced, qualified and friendly team of dedicated professionals. With a variety of backgrounds and decades of experience, our team are expertly placed to assist with all aspects of HR and payroll, partnering with you to deliver tailor-made solutions to suit your business and budget.
Becky has worked locally in both commercial and financial sectors since 2001 after qualifying under the Chartered Institute of Personnel and Development (CIPD) in Personnel Practice and later obtaining the Professional Development Certificate.
Since starting Focus in 2007, Becky has spearheaded many projects for her clients – leading them to achieve a pro-active and dynamic approach to their HR strategies. Becky has a strong influence and is key in the integration of HR processes into her client’s business goals, working with them to maximise their potential. Becky believes that effective HR practices are essential in the successful performance of any business.
A qualified PRISM Practitioner, Becky also works with clients using PRISM profiling to enhance employee performance, identify talent, encourage team building, resolve conflict and provide 360 appraisals.
Outside of the office Becky enjoys spending time walking her two dogs with her husband and two children, entertaining family and friends and she also has a keen interest in interior design.
With over eighteen years of HR management experience, Katie has tackled most scenarios but is always ready for the next HR challenge. Since establishing Focus in 2007, Katie has enjoyed the variety that comes with the cross sector of clients she works with. With over a decade supporting Focus’s client base, Katie’s forte is finding solutions to difficult employment related issues.
During her extensive career, Katie has advised clients on a range of strategic business issues outside of HR, including business development strategies, mergers and acquisitions and budgeting with a keen interest in assisting clients through periods of business development and growth.
Katie is a Fellow of the Chartered Institute of Personnel and Development (CIPD) and was a panel member for the Guernsey Employment and Discrimination Tribunal Service for five years. She’s also a previous recipient of the Guernsey branch of the CIPD ‘HR Star of the Year’.
Katie enjoys holidaying with her husband and their young daughter, as well as wining and dining with family and friends.
MCIPD qualified, Helen has over 20 years of international experience as a HR professional with a proven track record of delivering pragmatic HR solutions in a complex, multi-jurisdictional, highly regulated environment.
Helen has widespread HR generalist experience, most recently as a HR Business Partner covering the offshore division of a FTSE 100 Bank. With a key focus on client partnering, Helen is used to working closely with the business and its key stakeholders, to design and implement strategic HR solutions. She has been responsible for the successful delivery of a number of challenging change programmes, development of employee engagement initiatives, implementation and embedding of talent/succession strategies and developed reward & recognition (financial and non-financial) practices aligned to the business priorities.
Helen has covered all aspects of the employee lifecycle during her career and a key strength is developing the relationship with stakeholders in order to gain a real understanding of their business priorities and partnering to create pragmatic and workable HR solutions.
Outside of the office, Helen has a love of the outdoors and will spend time with her husband and young daughter going to the beach, playing or watching sports, or taking long walks with their labradoodle. She has also developed a passion for gardening, as well as trying her hand at DIY and is often seen with her sleeves rolled up getting stuck into the next house renovation project!
Sarah is an experienced HR professional with a demonstrated history of working in the financial services industry for more than 20 years at a senior level across multiple jurisdictions. Her experience includes 19 years with one of the Big 4 accountancy firm and more recently she has operated as a HR Business Partner for two global providers of trust and fund services.
She has experience of working with internal and external stakeholders; demonstrating the strategic role HR plays across a business. She has been responsible for the ongoing development, improvement and management of HR processes and has actively participated in merger and integration of acquired businesses. Sarah has also been integral in a number of employee surveys, engagement programmes and delivering performance development tools.
Sarah’s strengths include recognising potential, nurturing talent and rewarding high performance. An experienced recruiter she has been involved in trainee recruitment through to senior executive hires. A qualified user of psychometric tests which can assist companies to make better hiring decisions, improve their talent development and succession decisions and plan more successful reorganisation and restructuring. Sarah has also been an employer representative for the Industrial Disputes Tribunal. A keen promoter of employee wellbeing Sarah will qualify shortly as a Mental Health First Aider.
Sarah has a Masters in Human Resource Management and is a Fellow of the Chartered Institute of Personnel and Development. In her spare time she enjoys playing hockey and cycling (but only in good weather!), spending time with her husband and daughter and walking her two dogs.
Since moving to Guernsey in 2008, John has worked in financial services and the public sector and has a wide breath of knowledge, underpinned by a commercial and pragmatic outlook. John has extensive knowledge in employment relations and HR matters having worked within, and overseeing, the Employment Relations and Tribunal Service . During his time within the States of Guernsey John has supported businesses and employees in areas such as disciplinary and grievance, managing performance and sickness absence, redundancy, discrimination, contracts and policies. A trained conciliator, John has extensive experience of resolving disputes between employees and employers to lead to positive outcomes for both parties. John has also facilitated the negotiations of industrial disputes between trade unions and employers. Getting to the heart of issues and assisting the employment relationship is the challenge John enjoys the most.
John combines his financial experience in process and operational development with his employment relations experience to lead to effective team and company deliverables. John believes that employees are a business’s biggest asset. When the employment relationship is managed well it is an influential contributor to a company’s success.
Graduating from Exeter University with a law degree, John utilised these skills when advising employers and employees on Guernsey employment law and best practice and most recently working on the Discrimination Legislation project where he put his industry focus and practical outlook to best use. John was also responsible for developing the future model of the Employment & Discrimination Tribunal during this time.
Outside of the office John enjoys spending time with his family and young daughter, playing football and socialising with friends.
Rachel joined the team at Focus in 2018, bringing with her eight years of administration, payroll and management experience in the commercial sector. Her role at Focus is based over both service sectors of the company, processing client payroll and supporting clients and the Directors in all things HR.
Rachel particularly enjoys managing client recruitment projects which she has taken key responsibility for since joining as well as supporting with employment relation meetings and investigations. Keen to continue expanding her knowledge and skillset, Rachel is currently studying towards the CIPD Certificate in Human Resources Practice and enjoys attending regular employment related seminars and legal updates.
During her spare time Rachel can be found diving, reading, listening to music or spending time with her two children and their dog.
Jo joined the Focus team in November 2021. Jo brings with her experience from a varied background, including reception and general admin work through to working for a local stockbrokers and more recently managing the outsourced payroll function for clients with offices in various jurisdictions. Jo created numerous procedures to ensure the smooth processing of payroll and built solid long-lasting client relationships.
Jo is methodical and thrives on attention to detail. She feels she missed her calling in life as a proof reader!
Outside of the office, Jo likes spending time with family and friends and planning her next sun filled holiday (restrictions permitting!)
Angela brings a wealth of general knowledge to the Focus team from a background in HR stretching back forty years. During her time at Focus, Angela’s pedantic traits have been channeled into devising routines and checklists to ensure the continuing success of the monthly payroll processes. Angela has built up a great reputation with our clients resulting in a comprehensive payroll service delivered in a timely and efficient manner.
Angela enjoys local beaches especially sea swimming, and also pretends that she’s an artist; but her very favourite pastime is correctly answering more University Challenge questions than her husband!
Tom joined the Focus team in August 2021 after an extended career break. Tom brings with him a wealth of experience from a variety of industries, including a decade of retail management, eight years of social media management and twenty years working within the creative industry.
Tom’s keen eye for detail will see him taking on a variety of tasks and behind the scenes administration roles within the company. His social media and graphic design experience are also a welcome addition to the office, allowing him to assist with producing content for our social media platforms and advertising.
During his spare time Tom can usually be found in his garden, or exploring the local landscape and beaches with his fiancée and their two miniature dachshunds.
We work and collaborate with a number of local and international providers to ensure we deliver the best levels of service to our clients.
Breathe is the essential HR software for SMEs.
Look after your people and save valuable time with the most cost-effective HR software on the market. Escape the paperwork stranglehold, Breathe easy and get back to what you do best.
Breathe software offers a flexible, secure and reliable way to manage, advocate for, and communicate with your people. It’s the perfect solution for keeping on top of the day-to-day, and for maximising employee engagement. It’s user-friendly visibility dashboards, comprehensive analytics and extensive reporting facilities make sure your business is operationally efficient.Learn more about Breathe
CIPD is the professional body for HR and people development.
For more than 100 years, CIPD have been championing better work and working lives by setting professional standards for HR and people development, as well as driving positive change in the world of work.Learn more about CIPD
We’re proud to be a member of Guernsey Chamber of Commerce, the island’s leading business networking association supporting local business, charities, not for profits and individuals.
Guernsey Chamber has a clear focus on supporting an enterprise culture and engaging with members, politicians and island youth for the development of a progressive business culture.
With over 600 members representing the full spectrum of Guernsey’s vibrant and diverse community, Guernsey Chamber represent a large portion of the Island’s business community.Learn more about Guernsey Chamber of Commerce
Guernsey Employment Trust assist disabled people in securing and maintaining work in Guernsey.
This charitable organisation offers a range of employment services to disabled people who require some assistance in finding a suitable job.Learn more about Guernsey Employers' Disability Charter
PRISM is a revolutionary way of identifying people’s behaviour preferences.
It’s an online behavioural profiling tool used by many businesses to maximise employee potential, approaching human behaviour from the perspective of neuroscience, rather than psychological theory.
This exciting online tool takes advantage of some of the most up-to-date neuroscience discoveries to provide users with a series of ‘maps’ which are representations of how they prefer to respond to the world around them.Learn more about PRISM
TT Software, together with local payroll and personnel experts, have built the only combined payroll and HR system available for the Channel Islands.
Using TT Payroll, you’ll always be supported by experts who know the software and jurisdiction specific requirements of Channel Islands and Isle of Man payroll.
We work closely with TT Software to ensure the system provides the most up-to-date, secure and effective support for our payroll clients.Learn more about TT Software